![]() ![]() These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. However, Scale Depot warrants the above parts be free from defects in materials and workmanship for a period of one week from the date of purchase. The following parts are NOT covered by this warranty: ![]() Return and claims will be handled according to the current Scale Depot procedure. Scale Depot may require the return of parts, assemblies and products to Scale Depot Service Center. All defective parts, assemblies, and products become the property of Scale Depot. In the maintenance of the product, Scale Depot may use new or equivalent to new parts, assemblies or products for equal or improved quality. If the Customer’s product contains features that enable Scale Depot or its authorized service representative to diagnose and repair problems with the product remotely, Scale Depot may request that the Customer allow such remote access to the product. Scale Depot reserves the right to charge for service in exception cases. Service is available in the United States only. If telephone support is unsuccessful, Scale Depot or its authorized service representative will instruct the customer on how to receive warranty repair as provided below. If unsuccessful, to obtain service under this warranty the Customer must notify Scale Depot Telephone Support or its authorized service representative of the defect before the expiration of the warranty period.Ĭustomers will provide appropriate assistance to Telephone Support personnel to resolve issues. Scale Depot recommends the Customer first utilize support materials shipped with the product, product diagnostics, information contained on the Web, and email support. Repair the product by means of telephone support and parts covered by the warranty at no charge. If the product proves defective during the warranty period, Scale Depot, at its option, will: Scale Depot warrants its products be free from defects in materials and workmanship for a period of ONE (1) year from the date of purchase. ![]()
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